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Delivery and Collection

 

Delivery

 

We don't try to fool you into thinking you're getting 'free delivery' by charging extra for the item. Our delivered prices are just that; the price of each item delivered.

How our deliveries work

Once your goods are in stock in our warehouse, you should receive an email from either Parcelforce or our own courier within a few working days to inform you about your delivery. If your goods are in stock at the time of ordering you will recieve this email within a few working days of placing the order.

On the day of delivery

On the day we will phone you either 30 minutes before your delivery or on completion of the previous delivery on the route.

Smaller items

Smaller items such as bedsides, dining chairs, nests of tables and so on may be delivered by Parcelforce; if this is the case you will recieve your delivery instructions directly from Parcelforce via email.

Measure up

To make sure that your delivery goes as smoothly as possible we recommend take some measurements at home to ensure that the furniture you are ordering will fit through the doorways and into your chosen room. This will include measuring the stairwell and, if your property has one, the lift entrance.

Any questions?

If you have any questions regarding your delivery, please call us on 01858 435500.

 

Click and Collect

 

Use our Click and Collect service to place your order securely online to collect your order from our Riverside store in Market Harborough. Our collection service is available seven days a week at the following times:

Monday-Saturday 9.00am to 5.30pm
Sunday 10.00am to 4.00pm

Please ring us on 01858 435500 to let us know when you would like to collect so we can get your order ready for you.

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