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Long-Distance Deliveries - UK Mainland Only

 

What does our £39 delivery include?

 
Delivery to an address 41 miles plus from LE16 7PT (UK Mainland only) includes:
  • Contact via email or telephone to arrange the most suitable delivery date for you
  • Phone call/email/SMS the day before delivery to confirm 2-hour time slot
  • Up to two-man delivery
  • Delivery to the room of your choice (not higher than 3rd floor)
  • Time to inspect your items upon delivery

Long-distance (41 miles plus) deliveries are dispatched using external courier.

Once your goods are in stock with us, you should receive an email or call within a few working days to inform you about your delivery and request a suitable delivery date.

 
On the day of a long-distance delivery

The night before your delivery date you will receive an SMS and/or email once your delivery has been routed with the estimate delivery time window and a short url to a tracking link. Although our courier drivers take great care when in your home, please take note of the following instructions in preparation for your delivery:

  • Ensure there is clear and safe route for the delivery men to access your entrance door and your room of choice if your order is a two-man delivery.
  • Please note that our delivery men will not remove their footwear or wear overshoes for health & safety and insurance purposes; please do not ask them to do this.
  • Safeguard all floor coverings using protective materials.
  • Remove any items such as pictures and ornaments from the access route.
  • Please keep pets in a separate room during the delivery.
  • Take time to check carefully that you are happy with your goods before the delivery team leave the property.
 

Measure up

 

To make sure that your delivery goes as smoothly as possible we recommend you take some measurements at home to ensure that the furniture you are ordering will fit through the doorways and into your chosen room. This will include measuring the stairwell and, if your property has one, the lift entrance.

If you need to discuss your long-distance delivery, please email info@furnitureloft.co.uk
 

Click and Collect

 

Use our Click and Collect service to place your order securely online and collect your order from our Riverside store in Market Harborough. Our collection service is free of charge and available seven days a week at the following times:

Monday-Saturday 9.00 am to 5.30 pm
Sunday 10.00 am to 4.00 pm

 

Please ring us on 01858 435500 to let us know when you would like to collect so we can get your order ready.

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