We may change this privacy notice from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes whenever you visit our website - www.furnitureloft.co.uk
We are FURNITURE LOFT LTD, Riverside, Market Harborough, Leicestershire LE16 7PT. We are a data controller of your personal data.
We have a dedicated data protection officer (DPO). You can contact the DPO using the details below or by writing to the above address, marking it for the attention of the DPO or going to the Contact Us section of our website www.furnitureloft.co.uk
Personal information that we will process in connection with all of our products and services, if relevant, includes:
We will collect personal information from the following general sources:
We use your personal data, including any of the personal data listed in section 1 above, for the following purposes:
We rely on the following legal bases to use your personal data:
1. Where it is needed to provide you with our products or services, such as:
a) Managing products and services you hold with us
b) All stages and activities relevant to managing the product or service including enquiry, application, administration and management of accounts.
2. Where it is in our legitimate interests to do so, such as:
a) Managing your products and services relating to that, updating your records
b) To perform and/or test the performance of, our products, services and internal processes
c) To follow guidance and recommended best practice of government and regulatory bodies
d) For management and audit of our business operations including accounting
e) To carry out monitoring and to keep records of our communications with you and our staff (see below)
f) For market research and analysis and developing statistics
i) For direct marketing communications and related profiling to help us to offer you relevant products and services, including deciding whether or not to offer you certain products and service. We will send marketing to you by email, post and social media and digital channels (for example, using Facebook Custom Audiences and Google Custom Match
j) Where we need to share your personal information with people or organisations in order to run our business or comply with any legal and/or regulatory obligations.
3. To comply with our legal obligations
4. With your consent or explicit consent:
a) For some direct marketing communications
We may share information with the following third parties for the purposes listed above:
Where we're relying upon your consent to process personal data, you can withdraw this at any time by contacting us using the details below.
We're based in the UK; your personal information will not be transferred outside the European Economic Area.
You should tell us so that we can update our records using the details in the Contact Us section of our website. We will then update your records if we can.
We're unable to provide you with our products or services if you do not provide certain information to us. In cases where providing some personal information is optional, we will make this clear.
In this section monitoring means any: listening to, recording of, viewing of, intercepting of, or taking and keeping records (as the case may be) of calls, email, text messages, social media messages, in person (face to face) meetings and other communications.
We may monitor where permitted by law and we will do this where the law requires it, or to comply with regulatory rules, to prevent or detect crime, in the interests of protecting the security of our communications systems and procedures and for quality control and staff training purposes. This information may be shared for the purposes described above.
Unless we explain otherwise to you, we will hold your personal information based on the following criteria:
Here is a list of the rights that all individuals have under data protection laws. They do not apply in all circumstances. If you wish to use any of them, we will explain at that time if they are engaged or not. The right of data portability is only relevant from May 2018.
You have the right to complain to the Information Commissioner's Office which enforces data protection laws: https://ico.org.uk/. You can contact us using the details below.
You have the right to object to certain purposes for processing in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can contact us by going to the Contact Us section of our website to exercise these rights.
We may use your home address, email address and social media or digital channels (for example, Facebook, Google and message facilities in other platforms) to contact you according to your marketing preferences. You can stop our marketing at any time by contacting us using the details below or by following the instructions in the communication.
If you have any questions about this privacy notice, or if you wish to exercise your rights or contact the DPO, you can contact us by going to the Contact Us section of our website. Alternatively, you can write to FURNITURE LOFT LTD, Riverside, Market Harborough, Leicestershire LE16 7PT, marking it for the attention of the DPO.
v1.0 May 2018 Furniture Loft Ltd
End of Privacy Policy.