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Our stores are now open!

 

Following new government guidelines, we are going to be reopening our stores on Monday 12th April at 9:00am and then reverting back to our normal opening hours.

Monday to Saturday - 9am until 6pm
Sunday - 10am until 4:30pm

 
 

Furniture Loft

 

To help keep our staff and customers safe, we have put a wide variety of safe shopping measures in place including 2 metre social distancing, installed protective screens at our sales desks, hand sanitising dispensers and we have opened up a separate exit door. We are also limiting 20 customers in the store at one time. To comply with government guidance, we're asking everyone to wear a face covering at all times when entering our stores unless exempt.

Our store is 45,000sq ft which is equivalent to 49 average sized houses in the UK, so this means that we can offer 2 and a half houses for each customer.

 

Kimbell and Co

 

At Kimbell & Co we have also limited the store to only 5 customers at a time, which ensures safe browsing through 10,000sq ft (equivalent to 11 average sized houses!). Along with Furniture Loft, we have made sure the same shopping measures are in place.

 
 
 
 

Deliveries

 

Since we prioritise the health and safety of all our staff and customers first, all of our deliveries will be to your doorstep/hallway.

All our deliveries are made by our own staff so we are in full control. Your furniture will come to you directly from our warehouse rather than the number of warehouses used by couriers. Our staff have their temperature taken twice a day, will maintain social distancing where possible and use hand sanitiser before handling any furniture. They will then take your furniture off the van to your doorstep/hallway having removed all packaging.

Please be advised we are experiencing slight delays with deliveries.

 

Collections

Please be advised with collections, we will need to collect your item(s) from our off-site warehouse and then prepare it with the correct safety measures. Once we've contacted you to arrange your collection, it can be ready within 24hours. Any questions, please contact us via info@furnitureloft.co.uk.

 
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